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Questions & Answers

On this page you can find answers to most of your question. Click on a question to read the answer.

ACLO Card

  • What are the prices to purchase an ACLO Card?

    Here you can find more information about the prices.

  • How long is my ACLO Card valid?

    Your ACLO Card  is valid until the end of the college year so until September of the following year. You don’t have to cancel your membership at the end of the year since it’s not automatically renewed. If you wish to continue your membership you need to repurchase the ACLO Card online or at the service counter. The only exception is the 1st Semester Card which is valid until 01-02 and is also not automatically renewed.

     

  • When and how do I receive my ACLO Card?

    Your ACLO Card is not a card itself. The ACLO Card is registered on your student card. When we scan your student card, we can see whether you have purchased an ACLO Card. You can log in with your student number in the ACLO Access app, when you arrive at the ACLO location you can scan a QR code and by this you confirm your reservation.

  • Can I purchase an ACLO Card, when I don’t have my studentcard yet?

    When you don’t have your studentcard yet, but you do have a studentnumber and password, you can purchase an ACLO Card online at MyACLO. If you don’t have your studentnumber and password yet, you can go to the information desk of the Sports Center and bring a letter of acceptance of your education institution.

  • Can I buy an ACLO Card for just a part of the year?

    You can buy an ACLO Card during the year for €59,95. This card is valid until September. With this card, you can become a member of one of the sport associations of the ACLO.

    Besides the regular ACLO Card there is also a possibility to buy one of the following ACLO Cards:

    • 1st Semester Card: unlimited sports from August until January for €49,95
    • 2nd Semester Card: unlimited sports from February until August for €49,95
    • Summer Card*: unlimited sports from May until August for €24,95

    * The Summer Card is not valid for members of our sport associations.

    With the Semester Card, you can become a member of our sports associations. It is also possible to become an ACLO member from the 1st of May until September with the Summer Card. This Card costs €24,95.

    If you are an exchange student and only in Groningen for the first semester, it is possible to buy an Exchange Student Card for €49,95 at the desk of the Sport Center. Please bring your proof of enrollment with you.

    You can use the fitness facilities with an additional Fitness Card. A Fitness Card for the whole year costs €65,-, and a Semester Fitness Card costs €40,-. During the summer period (1st of May until 1st of September) you can buy a Summer Fitness Card for €19,95. You will have to possess a valid ACLO Card, if you would like to purchase a Fitness Card.

    You can purchase the Semester- or Summer (Fitness)Card online or at the desk of the Sport Center from the first day these cards are valid.

     

  • Can I purchase an ACLO Card when I have graduated?

    If you were registered at the RUG or Hanze University for Applied Sciences last year and you had an ACLO Card, you can purchase an ACLO Card again, but this time for €134,95. If you have never bought an ACLO Card before, you have to bring your old studentcard or your letter of acceptance of your education institution to the information desk of the Sports Center.

    If you are an alumnus of the RUG or Hanze University for Applied Sciences you can purchase an ACLO Card for €134,95 until three years after graduation. You have to bring your approve of graduation with the date of graduation and your ID to the information desk of the Sports Center.

  • I would like to join a sport club. Do I have to purchase an ACLO Card?

    Yes, you will have to purchase an ACLO Card for €59,95 or a Semester Card for €49,95, regardless of when you are becoming a member of the association. Please purchase this Card within two weeks after enrollment at the association to avoid receiving a fine.

    It is not possible to join a club with a Summer Card or SPR-membership.

    Click here to check whether you can buy an ACLO Card. If you are not eligible for an ACLO Card you can check with the sports association whether they have a dispensation card left. Every association has a certain amount of dispensation cards which they can distribute to a member who is not eligible for an ACLO Card. With a dispensation card you can purchase an ACLO Card for  €134.95 .

  • How can I purchase an ACLO Card?

    You can purchase an ACLO Card during the whole year. This is possible via iDEAL via MyACLO or the My ACLO Sport app. You can also pay by card at the information desk of the Sports Center. Don’t forget to bring your student card if you buy it at the information desk.

ACLO Station

  • What does ‘headphones’ mean at my reservation?

    To minimize the noise disturbance for the residence close to the ACLO Station, headphones are used. The headphones are distributed at the beginning of the lesson so you don’t need to bring your own.

  • Where is the ACLO Station?

    The ACLO Station:

    Stationsplein 7
    9726 AE Groningen (050 3636767)

    For a more precise description of the location of ACLO Station, click here!

  • Do I have to enroll for a Groups lesson?

    You need to make a reservation for all your sports activities, this means that if you want to participate in a group lesson you need to enroll beforehand. You can make a reservation through the website or the My ACLO Sport app. When you arrive at the Sports centre, you need to confirm your reservation by scanning a QR code. You can do this with the ACLO Acces control app. At every sport location there are multiple QR codes, if you have a reservation for hall 1 then you need to scan the QR code at hall 1. If you get a green light after scanning the QR code, your reservation is confirmed.

    For a demonstration on how to make and confirm a reservation, click here. 

  • I’m interested in power training at the Power Station, how does this work?

    To be able to train at the Power station you need to have a Power card. You can receive a Power card by following the course Powerlifting or Power check-intro. During these courses you will learn how to use all the equipment at the Power station safely. When you have completed the course, you will receive a Power annotation. With this annotation, you can receive your free Power card at the front desk of the ACLO Sports centre or ACLO Station. When you have a Power card, you are free to train at the Power station whenever you want.

Courses

  • Where can I find the schedules for the open hours and courses?

    You can find the schedules at the website under schedules, but you can also find them at the entrance of the Sports Centre on the right wall.

  • I have enrolled myself for a course. Do I have to bring any materials with me?

    In most cases this is not necessary. At MyACLO you can see whether you have to bring your own materials to a course.

  • How can I cancel my course enrollment?

    You can cancel your course enrollment by going to MyACLO, clicking on ‘Enrollment’ and then ‘My Enrollment’; here you can cancel the course. Once the course has started, it is not possible anymore to unenroll for the course.

  • What is the procedure for the post-enrollment?

    From Thursday in the week before the start of the courseperiod post-enrollment opens at 08.00AM for all open places in a course. You can enroll at MyACLO under Unfilled enrollments. For post-enrollment it is first come, first served. You don’t have to pay a deposit before courses anymore. Once you have missed more than 80% of the courses, you will have to pay a fine.

    Post-enrollment is possible until 04.00 p.m. the day before the first day of the course.

     

  • What are the enrollment periods?

    Here you can find an overview of the enrollment periods of this academic year.

     

  • Which password do I have to use to login to MyACLO?

    Your password for MyACLO is the one you also use to login to Nestor or Blackboard. When you are not a student at the RUG or Hanze University for Applied Sciences, you can request a password at the login page of MyACLO. You can also visit the information desk of the Sports Center so we can connect your e-mailaddress to a new password.

  • How can I enroll for a course?

    You can enroll for courses via MyACLO. Go to the website or download the My ACLO Sports app and log in. When you go to Enrollments, you can find all the courses that you can enroll for. Select the courses that you want join.

    After the enrollment period has ended, a lottery will take place when there are less available spots then the number of people that enrolled. Participants of courses will be randomly chosen, everyone has an equal chance to win the lottery. When you have won the lottery, you need to confirm your place in the course before Wednesday at 18.00PM. You can do this in MyACLO under Enrollments. When you don’t confirm you place, you will automatically de-enrolled and you place will open up for post-enrollments. When you have confirmed you place, you will be expected to be present at at least 80% of the course lessons. Otherwise you will receive a fine of €10,- and your ACLO Card will be blocked. Only when you have payed the fine your ACLO card will be unblocked.

Fitness

  • What is the fitness introduction?

    Before you can purchase a Fitness Card you have to possess an ACLO Card and you have to participate in a fitness introduction. Via MyACLO you can register for the fitness introduction, go to schedule and then click on power-check/intro.

    When you do the fitness introduction you will learn the rules of the gym. An instructor will assess how capable you are with the machines and exercises and judge if you can use the gym on your own. A teacher can give you guidance if you don’t have much experience.

  • Can I use the fitness facilities at the ACLO?

    To be able to make unlimited use the fitness and strength sports facilities of the ACLO, you have to buy a Fitness Card for €65,- next to your ACLO Card. You can buy the Fitness Card via MyACLO , My Aclo Sports App or at the information desk at the ACLO.

    Would you only like to make use of our fitness facility during the weekends or the university holidays? Then your regular ACLO Card is sufficient!

  • What do I have to bring to a fitness introduction?

    You have to bring your student card to the fitness introduction and other moments when you use the fitness  facilities. Before you can do the fitness introduction, you have to possess a valid ACLO Card.

    You have to bring a towel as well.

  • What are the fitness house rules?
    • All users of the fitness facilities have to possess a valid ACLO Card in combination with a Fitness Card (except in the weekends and university holidays, then an ACLO Card is sufficient).
    • It is not allowed to climb over the entrance.
    • Visitors always have to use a towel.
    • Materials have to be replaced in the same order as found.
    • It’s not permitted to throw the weights.
    • Cardio equipments have to be cleaned after use.
    • Ensure you don’t bother other sporters.
  • What are the fitness opening hours at the ACLO Sports center?
    Monday – friday 8 AM – 11 PM
    Saturday 9 AM – 10 PM
    Sunday 10 AM – 9 PM

    During holidays there are special opening hours. You can find them here.

  • What are the prices to fitness at the Sports Center?

    To be able to make unlimited use of the fitness and strength sports facilities of the ACLO, you have to buy a Fitness Card for €65,- next to your ACLO Card. These Cards are valid the whole college year.

    Would you only like to make use of our fitness facility during the weekends or the university holidays? Then your regular ACLO Card is sufficient!

    You can also fitness from Februari. Then you need to purchase a Midseason Card and a Fitness Midseason Card.

    It is also possible to fitness in the summer. When you purchase a Summer Card and a Fitness Summer Card  you can use the fitness facilities from May.

    Here you can find the prices:

    Card Price
    ACLO Card €59,95
    Midseason Card €49,95
    Summer Card €19,95
    Fitness Card €65,-
    Midseason Fitness Card €40,-
    Summer Fitness Card €20,-

     

  • I’m interested in power training at the Power Station, how does this work?

    To be able to train at the Power station you need to have a Power card. You can receive a Power card by following the course Powerlifting or Power check-intro. During these courses you will learn how to use all the equipment at the Power station safely. When you have completed the course, you will receive a Power annotation. With this annotation, you can receive your free Power card at the front desk of the ACLO Sports centre or ACLO Station. When you have a Power card, you are free to train at the Power station whenever you want.

General information

  • Where can I find information on Corona measures at the ACLO?

    Click here for more information on the measures concerning Corona at the different ACLO locations.

  • What do I have to bring when I’m sporting at the ACLO?

    When you use the  facilities of the Sports Center or ACLO Station, you always have to bring your student card. When we scan your student card, we can see whether you have purchased an ACLO Card or not.

  • What can I do with my ACLO Card and what do I have to pay extra for?

    With an ACLO Card you can participate to the following sports:

    Sports offer Extra costs
    Open hours/ group lessons No extra costs
    Courses No extra costs, but €10,-  fine if attendance is less than 80%
    Reservations No extra costs
    Sport clubs Contribution sport club
    Open competitions No extra costs
    Cardio Plaza No extra costs
    Use of fitness facilities in weekends and university holidays No extra costs
    Unlimited use of fitness facilities €65,- for a Fitness Card
    Power Station No extra costs, you do need a Power annotation

     

  • I don’t want to be an ACLO-member anymore, what now?

    Your ACLO Card (2nd Semester Card or Summer Card) is valid until the end of the college year (until September of the following year). The 1st Semester Card is valid until 01-02. When you don’t want to continue sporting at the ACLO the following year, you don’t have to do anything. The ACLO membership automatically stops at the end of the year.

     

  • Can I rent a sport hall as a non-ACLO-member?

    If you are not an ACLO member, you can also reserve accommodation at the Sports Center. Send an e-mail for more information to: sportcentrumreserveringen@rug.nl.

     

  • Where are the sport locations?

    ACLO Sports Center at the Zernike complex:
    Blauwborgje 16
    9747 AC Groningen

    To find all our locations, click here.

  • I’m a SPR-member, where can I find more information?

    Click here or here for more information.

  • Where can I find the sport locations?

    Where can I find the ACLO/Sports Center?
    The Sports Center is located at the Zernike complex (Blauwborgje 16, 9747 AC Groningen). When you want to come by bus you can get a bus number 11 or number 15 from the train station of Groningen (Groningen CS). Get off at the bus stop called “Zernikelaan/Nijenborgh”.

    Where can I find ACLO Station?
    ACLO Station is next to the central station (Stationsplein 7, 9726 AC Groningen). Here you can find a picture of the entrance.

    Where can I find the Willem Alexander Sports Centre (WAS)?
    You can find the Willem Alexander Sports Centre (WAS) at the Zernike complex (Zernikeplein 17
    9747 AS Groningen).

    Where can I find the Kardinge complex?
    You can find the Kardinge complex at Kardingerplein 1, 9735 AA Groningen.

    Where can I find ‘De Bunders’?
    You can find ‘De Bunders’ at the end of the Zernike complex nearby the Nuclear Physics Accelerator Institute.

Group lessons

  • What do I have to bring to Groups lessons and Open hours?

    When you use the  facilities of the Sports Center or ACLO Station, you always have to bring your student card. When we scan your student card, we can see whether you have purchased an ACLO Card or not.

  • Where can I find more information about the Groups lessons and Open Hours?

    Information about the Group lessons and Open hours you can find here.

  • Do I have to enroll for a Groups lesson?

    You need to make a reservation for all your sports activities, this means that if you want to participate in a group lesson you need to enroll beforehand. You can make a reservation through the website or the My ACLO Sport app. When you arrive at the Sports centre, you need to confirm your reservation by scanning a QR code. You can do this with the ACLO Acces control app. At every sport location there are multiple QR codes, if you have a reservation for hall 1 then you need to scan the QR code at hall 1. If you get a green light after scanning the QR code, your reservation is confirmed.

    For a demonstration on how to make and confirm a reservation, click here. 

Health

Locations

  • Where are the sport locations?

    ACLO Sports Center at the Zernike complex:
    Blauwborgje 16
    9747 AC Groningen

    To find all our locations, click here.

  • Where can I find the sport locations?

    Where can I find the ACLO/Sports Center?
    The Sports Center is located at the Zernike complex (Blauwborgje 16, 9747 AC Groningen). When you want to come by bus you can get a bus number 11 or number 15 from the train station of Groningen (Groningen CS). Get off at the bus stop called “Zernikelaan/Nijenborgh”.

    Where can I find ACLO Station?
    ACLO Station is next to the central station (Stationsplein 7, 9726 AC Groningen). Here you can find a picture of the entrance.

    Where can I find the Willem Alexander Sports Centre (WAS)?
    You can find the Willem Alexander Sports Centre (WAS) at the Zernike complex (Zernikeplein 17
    9747 AS Groningen).

    Where can I find the Kardinge complex?
    You can find the Kardinge complex at Kardingerplein 1, 9735 AA Groningen.

    Where can I find ‘De Bunders’?
    You can find ‘De Bunders’ at the end of the Zernike complex nearby the Nuclear Physics Accelerator Institute.

Open competition

Reservations

  • For which sports activities do I need a reservation?

    At the moment, you need a reservation for all the sports activities. This includes: group lessons, open hours and fitness.

    You can make a reservation through the website or the My ACLO Sport app. When you arrive at the Sports centre, you need to confirm your reservation by scanning a QR code. You can do this with the ACLO Acces control app. At every sport location there are multiple QR codes, if you have a reservation for hall 1 then you need to scan the QR code at hall 1. If you get a green light after scanning the QR code, your reservation is confirmed.

    For a demonstration on how to make and confirm a reservation, click here. 

  • Do I have to bring my own sport materials, like balls or rackets, when I reserve a court?

    You can bring your own material. When you don’t have a racket or balls you can rent or buy these at the desk of the Sports Center.

  • I cannot make an online reservation. What can I do?

    When you cannot make an online reservation, you can contact the Sports Center information desk: 050 363 8063. You can call this number from Monday till Friday from 08.00 a.m. until 11.00 p.m., on Saturday from 09.00 a.m. until 09.00 p.m. and on Sunday from 10.00 a.m. until 09.00 p.m.

  • Is it possible to cancel a reservation?

    It is possible to cancel your reservation online in MyACLO or My ACLO Sport app, until two hours before the start of the reservation.  You can also cancel a reservation by calling 050 363 8063, or at the information desk of the Sports Centre.

  • Does my tennis- or squash buddy has to be an ACLO-member as well?

    Yes, this is mandatory.

  • How can I reserve accommodation for large groups/sports clubs?

    You can call 050 363 8063 to reserve sports halls, sports fields, and other accommodations of the Sports Center. When you are going to sport with a large group, everyone should be extend his students card at the information desk.

    Do you want to reserve accommodation as a non-ACLO-member, send an e-mail to sportcentrumreserveringen@rug.nl for more information.

  • How can I make an online reservation?

    You can make an online reservation at MyACLO or the My ACLO Sports App. You can also make a reservation at the information desk at the Sports Centre (telephone number: 050 363 8063).

Signing in to MyACLO

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